Privacy Policy

Effective Date: July 2, 2026

Naples Homes (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using NaplesHomes.com and our related services.

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Property preferences
• Property address (for valuation requests)
• Any information you submit through contact forms, home search registrations, appointment requests, SMS conversations, or email communications.

We also automatically collect certain non-personal information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Referral source
• Cookies and similar tracking technologies
• Website usage analytics

How We Use Your Information

We use your information to:

• Respond to your inquiries
• Help you buy or sell real estate
• Schedule appointments and property showings
• Send requested property information
• Provide home valuation services
• Send listing alerts and market updates
• Improve our website and customer experience
• Communicate by phone, email, and text message
• Operate AI-powered customer support and communication tools

SMS Communications

By providing your mobile phone number through NaplesHomes.com, requesting property information, requesting a home valuation, scheduling a showing, or otherwise contacting Naples Homes, you consent to receive text messages related to your inquiry.

These messages may include:

• Property information
• Listing alerts
• Appointment confirmations and reminders
• Buyer and seller follow-up
• Home valuation updates
• Customer support
• Responses from our AI assistant
• Occasional marketing regarding real estate services or new listings

Message frequency varies based on your interactions with us. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us at:

Naples Homes
239-500-8000
info@NaplesHomes.com

SMS consent is not shared with third parties or affiliates for marketing purposes.

AI Communications

Some communications may be handled by artificial intelligence (AI) systems that assist with answering questions, qualifying buyers and sellers, scheduling appointments, and providing customer service. When appropriate, conversations may be transferred to a licensed real estate professional.

Sharing Your Information

We do not sell your personal information.

We may share information only when necessary to:

• Provide requested real estate services
• Operate our website and CRM systems
• Send emails or text messages through trusted service providers
• Comply with legal obligations
• Protect our legal rights

Our service providers are contractually required to protect your information.

Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and improve our services.

Third-party analytics providers such as Google Analytics may collect anonymous usage information.

You can disable cookies through your browser settings, although certain website features may not function properly.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. While no method of transmission or electronic storage is completely secure, we work to protect your personal information using industry-standard practices.

Third-Party Websites

Our website may contain links to third-party websites, including MLS listings, mortgage providers, social media platforms, and other real estate resources. We are not responsible for the privacy practices or content of those websites.

Your Choices

You may:

• Unsubscribe from marketing emails using the unsubscribe link included in each email.
• Reply STOP to stop receiving text messages.
• Reply HELP for SMS assistance.
• Contact us to update or correct your information.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page along with the revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is used, please contact:

Naples Homes

139 Seabreeze Avenue

Naples, FL 34108

Phone: 239-500-8000

Email: info@NaplesHomes.com

Website: https://www.NaplesHomes.com